{"id":545,"date":"2023-10-16T18:36:55","date_gmt":"2023-10-16T18:36:55","guid":{"rendered":"https:\/\/escapis.cat\/faqs\/"},"modified":"2023-11-20T11:50:59","modified_gmt":"2023-11-20T10:50:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.escapis.cat\/en\/faqs\/","title":{"rendered":"FAQ&#8217;S"},"content":{"rendered":"<p><div class=\"fusion-bg-parallax\" data-bg-align=\"center top\" data-direction=\"down\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.4\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/escapis.cat\/wp-content\/uploads\/2023\/10\/assets-int.png\" data-bg-repeat=\"false\" data-bg-color=\"var(--awb-color4)\" data-bg-gradient-type=\"radial\" data-bg-gradient-angle=\"180\" data-bg-gradient-start-color=\"rgba(237,122,40,0.28)\" data-bg-gradient-start-position=\"0\" data-bg-gradient-end-color=\"rgba(237,89,27,0.36)\" data-bg-gradient-end-position=\"19\" data-bg-radial-direction=\"center center\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-down nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:140px;--awb-padding-bottom:110px;--awb-margin-top:0px;--awb-background-color:var(--awb-color4);--awb-background-image:radial-gradient(circle at center center, rgba(237,122,40,0.28) 0%,rgba(237,89,27,0.36) 19%),url(https:\/\/escapis.cat\/wp-content\/uploads\/2023\/10\/assets-int.png);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-align-content-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-padding-top:40px;--awb-bg-size:cover;--awb-box-shadow: 0px 0px ;;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#f8f9f9;--awb-font-size:48px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:48;line-height:1.13;\">FAQ&#8217;S<\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:36px;--awb-line-height:43px;--awb-text-color:#f0f0f0;--awb-margin-bottom:50px;--awb-text-font-family:&quot;Source Sans 3&quot;;--awb-text-font-style:normal;--awb-text-font-weight:600;\"><p>Here you will find solved the doubts and questions we have the most, but if you do not find the information you are looking for, please contact us.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:80px;--awb-padding-bottom-medium:21px;--awb-padding-top-small:73px;--awb-padding-bottom-small:32px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-font-size:16px;--awb-text-color:#6e6e6e;--awb-breadcrumb-sep:&#039;\/&#039;;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/www.escapis.cat\/en\/\">Home<\/a><\/span><\/span><\/nav><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: #2e2e2e;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:100px;--awb-padding-bottom-small:60px;--awb-background-color:var(--awb-color3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_5_6 5_6 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:83.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.304%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.304%;--awb-width-medium:83.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:0px;--awb-icon-size:23px;--awb-content-font-size:24px;--awb-content-line-height:31px;--awb-icon-alignment:right;--awb-hover-color:var(--awb-color1);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#2e2e2e;--awb-title-color:#2e2e2e;--awb-content-color:#6e6e6e;--awb-icon-box-color:#ffffff;--awb-toggle-hover-accent-color:var(--awb-color8);--awb-toggle-active-accent-color:var(--awb-color1);--awb-title-font-family:&quot;Source Sans 3&quot;;--awb-title-font-weight:600;--awb-title-font-style:normal;--awb-title-font-size:28px;--awb-title-line-height:36px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-545-1\"><div class=\"fusion-panel panel-default panel-d0861265f6949a360 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d0861265f6949a360\"><a class=\"active\" aria-expanded=\"true\" aria-controls=\"d0861265f6949a360\" role=\"button\" data-toggle=\"collapse\" data-target=\"#d0861265f6949a360\" href=\"#d0861265f6949a360\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do the games have any real risk?<\/span><\/a><\/h4><\/div><div id=\"d0861265f6949a360\" class=\"panel-collapse collapse in\" aria-labelledby=\"toggle_d0861265f6949a360\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No. Escapis is a game to have fun with the mind. It is not scary and there is no violence. In the room there will only be you and the challenges for your mind!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5824faecf615c42f9 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5824faecf615c42f9\"><a aria-expanded=\"false\" aria-controls=\"5824faecf615c42f9\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5824faecf615c42f9\" href=\"#5824faecf615c42f9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What knowledge or skills do I need to have to play?<\/span><\/a><\/h4><\/div><div id=\"5824faecf615c42f9\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5824faecf615c42f9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>None at all. Escapis challenges are for wit, not knowledge. What we offer you is to observe what you have around you, relate it and draw your conclusions.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-01a1cac5c7a66acbe fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_01a1cac5c7a66acbe\"><a aria-expanded=\"false\" aria-controls=\"01a1cac5c7a66acbe\" role=\"button\" data-toggle=\"collapse\" data-target=\"#01a1cac5c7a66acbe\" href=\"#01a1cac5c7a66acbe\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I get out during the game?<\/span><\/a><\/h4><\/div><div id=\"01a1cac5c7a66acbe\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_01a1cac5c7a66acbe\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You have a button next to the exit door for these situations. If you press it, the door will open automatically.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5c3a3add3934e241e fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5c3a3add3934e241e\"><a aria-expanded=\"false\" aria-controls=\"5c3a3add3934e241e\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5c3a3add3934e241e\" href=\"#5c3a3add3934e241e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I ask for help during the game?<\/span><\/a><\/h4><\/div><div id=\"5c3a3add3934e241e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5c3a3add3934e241e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>A monitor observes you during the whole activity through cameras located inside the game. If you feel lost, he can help you by giving you hints through an internal video system.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4b3f77d57873b8bff fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4b3f77d57873b8bff\"><a aria-expanded=\"false\" aria-controls=\"4b3f77d57873b8bff\" role=\"button\" data-toggle=\"collapse\" data-target=\"#4b3f77d57873b8bff\" href=\"#4b3f77d57873b8bff\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How many people can play a game?<\/span><\/a><\/h4><\/div><div id=\"4b3f77d57873b8bff\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4b3f77d57873b8bff\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>To participate in any of the Escapis levels, the minimum number of people per group is 2 and the maximum is 7 in<strong> the School<\/strong> game, from 2 to 8 in <strong>Alibaba<\/strong> and from 2 to 6 in the <strong>Treaty of Versailles<\/strong> game. If your group exceeds the limit, you will have to divide the number of participants into two groups and play consecutively, so don&#8217;t forget to reserve a day\/time when two consecutive hours are free!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-537bb6fc6563031e0 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_537bb6fc6563031e0\"><a aria-expanded=\"false\" aria-controls=\"537bb6fc6563031e0\" role=\"button\" data-toggle=\"collapse\" data-target=\"#537bb6fc6563031e0\" href=\"#537bb6fc6563031e0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I come to play, can I come without a reservation?<\/span><\/a><\/h4><\/div><div id=\"537bb6fc6563031e0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_537bb6fc6563031e0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We do not attend groups without previous reservation. In order for the player to have the best possible experience we need to prepare the game in advance. Book your time through the reservation system on our website, if you have any questions call\/whatsapp our phone number 623 355 102.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ed61e06609490f14e fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ed61e06609490f14e\"><a aria-expanded=\"false\" aria-controls=\"ed61e06609490f14e\" role=\"button\" data-toggle=\"collapse\" data-target=\"#ed61e06609490f14e\" href=\"#ed61e06609490f14e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I change or cancel my reservation?<\/span><\/a><\/h4><\/div><div id=\"ed61e06609490f14e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ed61e06609490f14e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can change the day\/time or cancel your reservation by calling\/whatsapp to 623 355 102, always 48 hours in advance.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-da9d09e5078914e22 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_da9d09e5078914e22\"><a aria-expanded=\"false\" aria-controls=\"da9d09e5078914e22\" role=\"button\" data-toggle=\"collapse\" data-target=\"#da9d09e5078914e22\" href=\"#da9d09e5078914e22\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens if I am late to play my game?<\/span><\/a><\/h4><\/div><div id=\"da9d09e5078914e22\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_da9d09e5078914e22\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Punctuality is essential to come to play Escapis! If the delay does not exceed 15 minutes we will let you in to play, as long as the people in the group are aware that they will have lost valuable minutes to solve the game. If the delay exceeds 15 minutes the reservation will be automatically cancelled.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-956ac2b03190da711 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_956ac2b03190da711\"><a aria-expanded=\"false\" aria-controls=\"956ac2b03190da711\" role=\"button\" data-toggle=\"collapse\" data-target=\"#956ac2b03190da711\" href=\"#956ac2b03190da711\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can everyone come to play?<\/span><\/a><\/h4><\/div><div id=\"956ac2b03190da711\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_956ac2b03190da711\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, everyone can play, although children under 14 years old must be accompanied by an adult.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-deaadcac3bd51e8c3 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_deaadcac3bd51e8c3\"><a aria-expanded=\"false\" aria-controls=\"deaadcac3bd51e8c3\" role=\"button\" data-toggle=\"collapse\" data-target=\"#deaadcac3bd51e8c3\" href=\"#deaadcac3bd51e8c3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much does it cost to come and play?<\/span><\/a><\/h4><\/div><div id=\"deaadcac3bd51e8c3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_deaadcac3bd51e8c3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Coming to play at Escapis costs between 70 and 130\u20ac per group (depending on the level, game and number of players). Book your time in our booking section.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-545","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ&#039;S - Escapis<\/title>\n<meta name=\"description\" content=\"Here you will find solved the doubts and questions we have the most, but if you do not find the information you are looking for, please contact us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.escapis.cat\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;S - 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